Frequently Asked Questions
Find answers to common questions about our products and services
We're a small business based in TN, USA. We currently sell online only through our website and Amazon. Our team works remotely to serve customers across the country. If you need more specific details about our operations or headquarters, feel free to ask and we will do my best to help! 🇺🇸
We do not offer pain management or medical treatment services.
CopperJoint focuses on supportive wellness products such as compression wear and topical comfort solutions designed to help with everyday recovery, circulation, and joint support.
If you are experiencing ongoing or severe pain, we always recommend speaking with a qualified healthcare provider who can evaluate your needs and guide you toward appropriate treatment options.
If you would like help choosing a CopperJoint product that may support comfort or recovery, we are happy to assist!
You can look up your order and it's status at the bottom of the page under Customer Service--->Order Status.